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Family checking in at Art of Animation
  • On Sep 14, 2019
    Ayami from Fukuoka Asked

    hi.I have booked an animation of hotel. I got the wrong link between my booking number and Disney Experience. I have tied up a friend who is not going to travel with me. I want to change my friend who is going to travel. What should I do now.

    Hello, Ayami! Welcome to the Disney Parks Moms Panel! 

    I'm excited you have a fun vacation coming up! It also sounds like you would like to change your Guest on the reservation. Going about this all depends on who the booking was made through. If the reservation was booked directly through the Walt Disney World website, you can make this change on My Disney Experience. Here are the instructions:

    *View your Family & Friends list in My Disney Experience
    *Locate the person that you wish to remove on the list and press the "Update" button. 
    *You will see a page with details about the person that you wish to remove. Press the "Remove" button. 
    *A pop-up message will appear and ask you to confirm that you wish to remove the person. Press the "Remove" button. 
    *Please note, you cannot delete a Guest with active entitlements, such as the Disney Dining Plan.

    If your reservation was made through a travel agent, you can try to reach out to the agency the reservation was made through to make that change. If you need assistance anytime during this process, call the Internet Help Desk at 1 (407) 939-4357. 

    I hope this helps, Ayami! I know you and your friend will love Disney's Art of Animation Resort, and you are guaranteed to get a big dose of Disney magic by staying here. It has one of the most popular quick-service dining areas: Landscape of Flavors, where they have some delicious Asian and Italian entrees.

    If you have any more questions, feel free to write back!

    Eean
thumbnail image for Eean

Meet the Panelist: Eean, Pennsylvania

Hi, I'm Eean from Pennsylvania!  I may have an unusual name, but my passion for Disney is not unique.  It’s amazing how many people you can find who love talking about, "The Most Magical Place On Earth!"  I'm that mom who always has her ears perked at PTO meetings, in the grocery store aisle, or at middle school basketball games waiting for an opportunity to give someone a planning tip to help make their vacation even more magical.

 

Learn More About Eean

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