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  • On Jul 27, 2017
    Nicole from IL Asked

    Hello, Our old magic band numbers show up on our my experience account. How do i figure out the old ones and delete them? Thank You!

    Hello Nicole!  Welcome to the Disney Parks Moms Panel.

    At our house, we have taken to looping our old MagicBands like a paper chain and started using them in place of tinsel on our Christmas tree. With how many MagicBands we have, it's starting to weigh down the tree to the point where it is almost collapsing.

    Generally, there is no requirement to deactivate any old MagicBands from your My Disney Experience Account. During a Walt Disney World Resort vacation, I will usually bring my most recent MagicBand along one to use at Disney's Magical Express before we receive our new ones at Guest Services of our Resort Hotel(Canadians don't receive MagicBands by mail). 

    I have lost a MagicBand in the past however, and deactivated it online. 

    Log into your My Disney Experience Account and select MagicBands and Cards. When you scroll down, you will see all of the MagicBands for all of the Family and Friends that you have linked in your Account.  Find the Band ID in the list that corresponds to the Band ID on the back of the MagicBand. Once found, change the MagicBand from Active to Inactive.

    Users are currently unable to permanently delete MagicBands from their My Disney Experience Account.  

    If you do not have the MagicBand and therefore, no Band ID, you can use a process of elimination with the MagicBands you do have and deactivate the ones you do not require any longer. You may also contact a Cast Member MagicBand Specialist at (407)939-4357 for assistance in deactivating any unneeded MagicBands.

    Happy Planning!

    ~Todd
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Meet the Panelist: Todd, Ontario

Hello, I’m Todd – fun dad to two super kids, a beautiful princess and adventurous pirate, and husband to a loving wife. By day, I work as a storyteller and high school teacher, where I help others find their own stories through the magic of the Walt Disney World Resort!

Learn More About Todd

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