• On Jul 16, 2016
    Kimberly from NJ Asked

    We are headed to Disney this August. My son is a high functioning autistic with some anxiety issues. I was told he needs a doctor's note to bring with us by other people and I was wondering if that was still true? Any other tips you can offer? Thanks!

    Hello, Kimberly!

    While a doctor's note is not necessary when requesting Disability Access Service (DAS), be ready to discuss your Mouseketeer's needs so that Guest Relations Cast Members can offer suggestions to make your theme park days magical. Once DAS is assigned then you will be ready to get your first return time. Typically return times are ten minutes less than the posted wait time. You can visit another attraction, grab a snack, see a parade or wait in a quiet area until it is time. Keep in mind that the system allows only one active return time at a time, and you can use DAS in tandem with FastPass+

    To help with your planning, be sure to download this helpful resource: A Resource for Guests with Cognitive Disabilities including Autism Spectrum Disorder (ASD). Inside you will find detailed sensory information for each attraction as well as planning strategies, a list of quiet locations and transportation information. Many Guests find that the My Disney Experience mobile app is an excellent visual schedule for their Mouseketeers to know what to expect next. Also, consider arriving early in the day when crowds and wait times are often at the lowest for the day. My family like to eat at "off times" which helps to lessen background noise in restaurants.  

    I hope this helps, and you find these suggestions helpful. Please let me know if you have additional questions. 

    Happy Planning!

    Missy
thumbnail image for Missy

Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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