Man in wheelchair on Expedition Everest
  • On Jul 10, 2018
    John from NY Asked

    How do the handicap lines work at the attractions

    Hi John,

    Welcome to the Disney Parks Moms Panel!

    Since my husband has a mobility disability, we have been able to experience the Services for Guests with Disabilities at the Walt Disney World Resort. When we arrive to our first theme park, we register at Guest Relations for the Disability Access Service. When my husband registers for the service, a cast member also connects the girls and me so that we can ride with him. With the Disability Access Service, we can request return times for rides and attractions instead of having to stand in the traditional line queue. Guests can use the Disability Access Service in addition to Fast Pass+ so we always make three initial Fast Pass+ selections for each park we plan to visit and then use the Disability Access Service as well.

    When using the Disability Access Service, when we return to actually experience the attraction, we go through the Fast Pass+ line or have an expedited line process. We, therefore usually do not have to stand in line for more than 15 minutes. If you will be in an ECV or wheelchair, take a minute to review the Services for Guests with Mobility Disabilities and pay attention to the list of attractions so that you know which ones will require you to transfer from the ECV or wheelchair. On our last visit at Kilimanjaro Safaris, for example, there was a line dedicated for guests in ECVs and wheelchairs.

    John, you can also call 407-560-2547 if you have additional questions!

    Magic, memories and Minnie Mouse hugs,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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