Victoria Alberts
  • On Feb 18, 2020
    Andrew from OH Asked

    If I am gifted passes to Disney World after reserving a package deal (hotel and tickets) can I replace the tickets in my plan with the new tickets, or do I need to start over?

    Hi Andrew!

    Welcome to the Disney Parks Moms Panel! Well, clearly, it is happy dance time with free tickets to the Walt Disney World Resort!

    The answer may depend on the details of your reservation. You could try to modify the reservation online to see if that is possible. The last time I changed my tickets, it affected the vacation package that I had booked so I had to enlist the help of a Cast member to ensure that we kept the same resort hotel and room type. I suggest that you call to speak to a Cast member at 407-939-1936. Also note that, depending on the date that you modify and how you booked the reservation, there may be certain fees associated with the change to the reservation. Third party vendors, for example, may have additional fees.

    The last few times I have called the Walt Disney World Resort, the wait time has been lengthy, so I used my speaker phone, placed the phone beside me and worked on something else while I was on hold. Hopefully, you will be able to speak with someone quickly!

    Before you make any significant changes, be sure to check the details of those new tickets to make sure they do not have any special stipulations or blackout dates. I might also consider saving those new tickets for another trip in the near future. Two trips are better than one! Is it just me? Check the expiration dates on the tickets to be certain of the dates you can use them.

    Andrew, we always celebrate free tickets! We will continue the celebration for you, happy dancing included!

    Magic and memories,
    Donyell

thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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