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  • On Jun 4, 2019
    Megan from OK Asked

    Friends of ours had Disney World tickets that were unused and they weren’t going to be able to use them. So, we purchased the tickets from them and they were transferred into my name. Does the original owner still have access to the tickets?

    Welcome to the Disney Parks Moms Panel, Megan!

    As my favorite toys like to say, “you’ve got a friend in me,” and I must say: Disney friends are the best friends! I’m sorry that your friends are not able to use their Walt Disney World Resort theme park tickets, but I’m so happy that they’ve passed them along to you so you can go on the best kind of adventure.

    When you say you’ve transferred the tickets to your name, does that mean you’ve linked them to your My Disney Experience account? You’ll want to be sure that you link each ticket to the Guest who will be using the ticket in My Disney Experience; this will not only allow those Guest to enter the theme parks using their ticket media, but will also allow you to make FastPass+ selections, which Guests can only do once tickets are linked to their profiles. 

    I reached out to Guest Relations with your question, and they asked me to ensure that you have the physical ticket media (usually a card) on hand. You may need to present the ticket card at the parks, so make sure you have those with you when you visit. The Cast Member I spoke to also encouraged you to call (407) 560-2428 to make sure everything is linked properly and you have what you need. There are so many different types of tickets and ticket media, and we want to ensure you get the best advice for your peace of mind.

    Megan, you are going to Walt Disney World! Hurray! Now, more than ever, it’s an amazing time to visit, with so many new offerings around the theme parks, resorts, and Disney Springs. As you plan your visit, be sure to read the Disney Parks Blog for the latest updates, and please come see us if we can answer any more questions. Let the magic begin!

    Wishing you a magical vacation,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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