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  • On Sep 11, 2019
    Caroline from GA Asked

    My friend bought me a Disney annual pass as a gift. How do I link the pass to my account? It says that the code is already linked to another account.

    Hi Caroline!

    You have an awesome friend!  Walt Disney World Annual Passes are terrific gifts and I'm sure you'll make great use out of being a Passholder since you're just one state away from where the magic is.

    It is possible that this pass is linked to the friend who bought it for you, especially if it was purchased online  If this is the case, you'll need to make sure your My Disney Experience account is linked to theirs and they will need to reassign the annual pass to you by looking at their Plans, Tickets Reservations and Tickets in their account and click on "Tickets and Memory Maker".  Find the annual pass and then select your name under the "Reassign Ticket" drop-down to the right.

    I hope this fixes the issue, but if not, you will need to contact support to get your pass sorted out.  

    Please stop back by if you have any additional vacation planning questions.

    Have a magical day!
    Leslie
thumbnail image for Leslie

Meet the Panelist: Leslie, Florida

I am a stay-at-home mom and wife from Florida who loves to take advantage of every bit of what Walt Disney World has to offer.  From our wedding to birthdays, my family loves to celebrate any occasion at Disney World.  Learn More About Leslie

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