Three Generations Aboard Ship
  • On Sep 13, 2014
    Janet from MS Asked

    After I have filled out our online check-in information, I now need to add the passport information about a third person who will be going with us in our stateroom. How can I find where to add this information?

    Hi Janet - 

    Great to hear that you are taking advantage of the online system to check-in and complete everyone's travel information. Filling all this information prior to sailing makes checking-in at the port a breeze. It also safely organizes all of your voyage plans and activities. This tool is especially helpful when you are planning and coordinating activities for multiple people you are traveling with.

    There are a couple of ways to provide your travel information. With your cruise reservation number handy, you can call the Disney Cruise Line travel desk directly at 1-800-951-3532. They will be more than happy to pull up your reservation and reconfirm your travel party information.

    It is also very easy to manage your travel information on the Disney Cruise Online Check-In page. You first retrieve your reservation and then go to "My Online Check-In". You'll then need to click on "edit your documents" at the bottom of that popup window, and it brings you to a new page with various character tabs. A tab called "Identification" is where you will need to be at to edit traveler details - including passport information.

    I hope this information is helpful to you, Janet. Should you run into cruise reservation retrieval issues, or if you have difficulty getting to the right place, you can always call the travel desk and they'll get everything on your cruise reservation straightened out.

    Wishing you a magical voyage!
    ~ Dolly

thumbnail image for Dolly

Meet the Panelist: Dolly, California

I'm a full-time working mom anchored by an active family who shares the passion for travel, food and music! Our 2 teens have grown up sailing on the Disney Cruise Line and sharing the magic with other working families brings us so much pride and Pixie Dust! Learn More About Dolly

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