Mom And Son Safari
  • On Sep 26, 2011
    Kim Asked

    To my fellow Ontarian...When flying out of TO, we clear customs on the Cdn side, correct? Will DME collect our luggage or will we need to claim it ourselves and take on the bus? I know we need to take it with us when we leave for home. Thks for your help

    Hello to you Kim! Thanks for the great question. Since you're traveling through Toronto's Pearson Airport, you will indeed go through US Customs there. Once through Customs, you'll leave your luggage, so be sure to put the yellow Magical Express tags on your bags that you will have received in the mail a few weeks prior to your departure.

    If you're landing earlier than 10 pm, just head straight to the Magical Express counter when you arrive at the Orlando airport - no need to get your bags. Your luggage will be delivered directly to your resort room, but this can take up to three hours for the bags to arrive, so be sure to bring necessities (bathing suit, change of clothes etc.) in your carry on.

    If you're arriving in Orlando after 10 pm, you will need to get your bags first from the baggage carrousel and bring them with you to the Magical Express counter. The driver will load and unload them for you, and resort cast members can provide you with assistance in getting them to your room if needed.

    Hope this helps Kim! Write back with any other questions!
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Meet the Panelist: Joanne, Ontario

Hi! I'm Joanne from Ottawa, Canada. By day I work for the Canadian government. I'm a single mom to my amazing, 15 year-old daughter and am thrilled to be on the Moms Panel. I absolutely love helping you plan your vacation and create your own magical memories! Learn More About Joanne

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