Mom And Kids Animal Kingdom
  • On May 19, 2015
    Chris from MS Asked

    . My father due to back and knee problems cannot stand in lines for a period of time. I have read about the new DAS card. Does he need a letter from his doctor in order to get a card? Will this card allow him to get into the Fantasmic theater early?

    Hello, Chris! 

    My mother has significant knee issues that cause her much distress when walking or standing for long periods of time. We have found that renting an Electric Conveyance Vehicle (ECV) is a great option for her. My mother can reserve energy and reduce the amount of walking/standing so she can experience all of the magic that the Walt Disney World Resort has to offer. Most of the attraction queues are wheelchair/ECV friendly so she can navigate the line without worry. In our experience, shows have designated areas for Guests with mobility concerns so my mother can remain in the EVC (or park it) and enjoy the entertainment with our family. For more information, take a look at the Services for Guests with Mobility Disabilities page. 

    If your father is not interested in renting a device, then another option is to request the Disability Access Service (DAS). The DAS is designed for those who are unable to wait in a regular queue and provides a virtual wait time for an attraction. Although he will not need a doctor's note, your father will need to visit a theme park Guest Relations Lobby to speak to a Cast Member about his specific needs. The DAS can be used at any location that uses the FastPass+ system, including Fantasmic! 

    I hope this helps to answer your questions and gives you some options so that your father can focus on making magical memories! Please let us know if we can be of further assistance. 

    Have a magical day!
thumbnail image for Missy

Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.