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  • On Mar 5, 2019
    Luis from FL Asked

    Hi, my family recently become annual pass holders and already received and activated the magic bands! but in the box came a note saying the slider were out of stock and we will receive more info in order to can pick them up in a near future. How works?

    Hello Luis!  Thank you for bringing your question to the Disney Parks Moms Panel.

    I am so sorry to hear your MagicBand arrived without the Annual Passholder slider.  I know it is a little thing, but it is nice to have that extra little bit of pixie dust to wear on your wrist.  I just spoke with a helpful Cast Member at the dedicated V.I.PASSHOLDER SUPPORT help line, (407)-WDW-PASS or (407) 939-7277, who confirmed for me the Passholder MagicBand sliders are currently out of stock.  A new shipment is due in at the end of this month (March 2019).  As soon as they arrive, they will begin to be mailed out to those who did not receive a slider.  I was assured Passholders do not need to do anything in order to receive their sliders; a record has been kept of which guests have not received theirs yet.  Keep in mind it will probably take several weeks to catch up with the backlog.  I would say if you have not received your slider by the end of May, give the Annual Passholder help line a call or use the Annual Passholder Help Form to email the dedicated Help Team.  Hopefully your MagicBand slider will arrive soon.

    In the meantime, be sure to take advantage of all the perks and discounts that are available to Annual Passholders.

    Luis, if we can answer any additional questions, please visit the Moms Panel again any time.  We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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