• On Sep 10, 2016
    Rebecca from GA Asked

    I have all my family linked to everything correctly except my husband's magic band is connected to an old duplicate account of his. how can I remove it and put it on the correct one with all our other reservations?

    Hi Rebecca,

    As much as I love managing my family's My Disney Experience account online, there are times when you need to talk to a cast member to solve a problem. I think this is one of them. I'd suggest that you call (407) 939-4357, the line designated for questions about  My Disney Experience, MagicBands and FastPass+

    They should be able to help you resolve the issue and get you on your way to planning your family's Walt Disney World vacation ASAP.

    Thanks for stopping by the Disney Parks Moms Panel with your question. Wishing you a speedy solution and a magical vacation!

    Wilma
thumbnail image for Wilma

Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
Learn More About Wilma

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