• On Nov 4, 2017
    Terie from MA Asked

    My family will be landing late in Orlando 10:30 PM and won't be able to use Magical Express. They will be using the online check in. I was wondering if they still need to go to the front desk or if they can just go to their room.

    Hi, Terie! 

    I hope your family is getting excited! Their magical vacation is almost here. 

    Terie, did you know Disney's Magical Express Bus Service operates 24 hours a day? Your family will still be able to utilize this service even with a 10:30pm landing at Orlando International Airport  - they'll just need to retrieve their own luggage from Baggage Claim before heading to the Magical Express check-in area. 

    The only thing Magical Express doesn't do is gather and deliver luggage to guests' Resort hotel rooms with flights that arrive after 10:00pm and before 5:00am, but the complementary motorcoach transportation is still available, your family just has to grab any checked luggage first. 

    There's still time to add Magical Express to their reservation! Just call (407) 939-1936 to let Disney's Magical Express whisk them away upon arrival (provided their Resort check-in date is the same as the day of their late flight). Also, if your family does take Magical Express, make sure they have their MagicBands on, or with them. Cast Members will need to scan their MagicBands to confirm their reservation and direct them to the appropriate Resort bus. 

    With Online Check-In, there is an option to receive a text message and email indicating their room number and if it is ready. As long as this information was entered, they'll be able to go straight to their room, bypassing the front desk. Check-in time can be either 3:00pm or 4:00pm based on the Resort, so if they are arriving on their check-in day, the room will definitely be ready! 

    I hope this helps! You can also select the highlighted link for even more detailed information regarding Disney's Magical Express Bus Service, including some helpful FAQ's. I'm also here to help if you should have any additional vacation planning questions.

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Meet the Panelist: Faith, South Carolina

Hi, doers & dreamers! I am a wife and mother of three active children and we are always on the go. We look forward to our Walt Disney World® Resort vacations as a way of slowing down and reconnecting while still maintaining our active lifestyle. Whether your family wants to take it easy by a resort hotel pool, or speed up during a runDisney race event, I am your planning expert!  Learn More About Faith

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