Mom And Son Giraffe
  • On Jun 26, 2012
    Yanet from FL Asked

    hello everyone. im trying to add my annual passes to me profile and it doesnt let me i have the florida resident seasonal. is asking for some number i try and i cant add them. can anyone help me ? thanks

    Hi there, Yanet!

    It is possible that the system is not designed to accept the particular series of numbers you have on the back of your pass (I had this issue with my Florida Resident Annual Pass as well).

    You will need to call the Walt Disney passholders program at (407) 560 - PASS and have the Cast Members walk you through the process. If it's not able to be done on your end, the Cast Member will be able to add your pass on his/her side.

    See you later, celebrator,
    -Deborah B.
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Meet the Panelist: Deborah, Florida

As a Florida native, my life has always included Walt Disney World. Now I share that magic with my husband and my sons, ages seven and eight. In between trips to the World, I teach for the Department of English at the University of South Florida. Learn More About Deborah

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