Skip to content Back to Your Answers
Please review our Terms of Use, which changed on September 26, 2019. Close
Shopping at Resorts
  • On Dec 17, 2018
    Allie from FL Asked

    Do the Epcot World Showcase stores have an online purchase option? If I wanted to purchase a cuckoo clock from the Germany pavillion online can I?

    Hi Allie!

    One of my favorite parts of visiting Epcot World Showcase, along with trying all of the scrumptious food, is getting the opportunity to look at all of the unique merchandise that is available throughout the different country pavilions!

    Unfortunately, the majority of the merchandise that can be found throughout Epcot World Showcase can't be purchased online.  That being said, you have another option!  You can place an order over the phone or by email with the Cast Members at Merchandise Guest Services for in-stock items found in any of the Disney-owned shops throughout the Walt Disney World Resort!  In Epcot World Showcase, this includes all of the shops except those in China, Japan, and Morocco.  

    To place an order, you can call Merchandise Guest Services at 877-560-6477 and select option 1, or you can email them at merchandise.guest.services@disneyparks.com.  I recommend calling because it is usually the quicker option!  The Cast Members at Merchandise Guest Services are available Monday through Friday from 9 a.m. to 8 p.m. (other than on holidays), and Merchandise Guest Services is closed on weekends.  Although it is considered concierge shopping, the concierge fee is currently being waived for first-time customers.  I should also note that shipping charges are calculated by the dollar value of the item and can range from about $19 to $78, although this is always subject to change.

    I also checked with a Cast Member at Merchandise Guest Services who informed me that there are currently a variety of different cuckoo clocks available to order from the Germany Pavilion, so you should be able to find exactly what you would like!  

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.