Pluto with children on Main Street
  • On Feb 15, 2020
    Christie from TX Asked

    Is the edit feature for Memory Maker photos still available on the mobile app (since it is no longer on the website)? When I open a photo, the only options shown are to save or share. Thanks

    Hi, Christie!  Thanks for stopping by the Disney Parks Moms Panel.

    It sounds like you recently returned from a Walt Disney World Resort vacation.  I hope that you were able to make some pixie-dusted memories at The Most Magical Place on Earth during your visit and that you are currently enjoying reliving those moments by looking through your Disney PhotoPass Service pictures.  Your Memory Maker purchase gives you unlimited downloads of those Disney PhotoPass images so that you can delight in them for yEARs to come.

    I just opened the My Disney Experience mobile app on my phone to look into your question, Christie.  When I click on one of my photos, underneath the picture, I see options to edit, save, share, and buy photo gifts.  If I click on "Edit," I am given the option to crop, filter, and add stickers or borders.  I am an iPhone user, but I have heard from some of my friends who have Android phones that they cannot access these photo editing features in their version of the My Disney Experience mobile app.  If you are an Android customer, perhaps this is why you are not seeing the option to edit your photos.  If you have an iPhone, you may want to contact the Help Center to see if they can sort out any technical issues that you might be having, since guests with iPhones should still have access to the photo editing features.

    In the meantime, if looking through your photos has you longing to plan another Walt Disney World Resort vacation, be sure to contact us again if you have any additional questions.  See ya real soon!
    Samantha
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a Disney Parks Moms Panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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