Mom And Daughter Inside Disney hotel
  • On Aug 2, 2014
    Jeffrey from NY Asked

    We are DVC members ..my mom is joining us to assist with our boys..she is a fla resident ..we want to buy her the fl annual pass however I'm unable to do this as our billing address is in ny..is there anyway around this? As I want to link the fp's 4 all

    Hi Jeffrey,

    Thank you so much for visiting the Disney Parks Moms Panel with your question.  How wonderful that your mom is going to join you on your Walt Disney World vacation.  My family has often traveled with grandparents, and it is wonderful both to have the extra help and to experience the magic of Walt Disney World with three generations at the same time!

    I spoke with a cast member at Disney who told me that you should in fact be able to purchase a Florida Resident Annual Pass for your mom; however, you might be having trouble doing so online because your address is in New York and hers is in Florida.  You should be able to purchase a Florida Resident Annual Pass for her by calling 407-W-DISNEY (407-934-7639).  Since you will be visiting Walt Disney World with your mom, you should be able to pick up her ticket at a Will Call location.  Both you and she will need to be present.  You will need the credit card that you used to purchase her ticket, and she will need proof of Florida residency.

    When you call to purchase her ticket, you should be given a number that you can use to link her ticket in My Disney Experience.  I suggest that you make a persona for your mom as a family member managed under your My Disney Experience account.  You can use the number given to you when you purchase her Annual Pass to link her ticket it your My Disney Experience account.  Then, you can make and manage all of her Disney's FastPass+ selections through your account.

    I hope that these thoughts are helpful for you, Jeffrey.  Have a wonderful time planning your vacation, and please do not hesitate to ask if you have any further questions.
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Meet the Panelist: Mona Leigh, Maryland

I'm a Director at the University of Maryland, wife, and mother. When I'm not at work or with my family, I'm often planning a Walt Disney World trip for my family or friends. I'm a Disney Vacation Club Member, and am excited to help you plan your trip!  Learn More About Mona Leigh

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