Family running through Cinderella Castle
  • On Jun 4, 2019
    Christine from PA Asked

    Due to a back injury my mother is unable to stand in crowded lines as any elbow, bump or jarring to her back can set off spasms that will end her day (week) at the parks. Will she need a doctor's note to be able to use the DAS return time for lines?

    Hello there, Christine! Welcome to the Disney Parks Moms Panel! We appreciate you taking the time to stop by and ask your Walt Disney World Resort question!

    From personal experience, I can wholeheartedly say that Walt Disney World Resort goes above and beyond for their Guests with disabilities and medical concerns! Accommodations and services are available for a variety of conditions and disabilities such as cognitive disabilities, mobility disabilities, hearing disabilities, and more! 

    Disability Access Service is one of these accommodations available to Guests with disabilities. This service is available for Guests that cannot wait in a conventional queue line environment due to disability. Guests are not granted the Disability Access Service based on a specific condition but, instead, on their symptoms and how they impact their experiences while visiting Walt Disney World Resort. A note from a doctor is not required to receive Disability Access Service. I would recommend stopping by one of the Guest Relations located at the entrance of one of the four theme parks. Here, you will be able to discuss your mother’s specific concerns with a Cast Member and find out the best services for her specific situation. 

    I hope this information assists you in continuing to plan for your upcoming vacation to Walt Disney World Resort! Please let us know if we can answer any other questions for you!

    ~Wyatt
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Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

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