Mom and daughter on Expedition Everest
  • On Jun 2, 2015
    Renee from PA Asked

    We have a Disney World trip planned in July. My nephew was recently seriously injured and is now recovering from two surgeries. Are there any accommodations for someone in his situation to lessen the wait in lines?

    Hi Renee,
    Thanks for your question. Yes, there absolutely is an accommodation for your nephew's current health situation. Disney Parks has a program called the Disability Access Service (DAS); it works in conjunction with the FastPass+ system to ensure that those with disabilities (visually apparent or not) have the best experience possible while waiting to experience Walt Disney World Resort attractions in the theme parks.

    You will need to visit Guest Relations in one of the theme parks on your arrival day to activate a DAS card for your nephew. They will take his photo and will ensure that the card is good for the length of your stay (up to 14 days).

    I would suggest (if you have not already done so), that you make FastPass+ selections for your entire party; using FastPass+ in conjunction with the DAS will ensure you have the best experience possible, as the new DAS system bases your return time on the current wait time for the attraction queue. Another service you may find helpful to use for your party is the Rider Switch service; if there are attractions that your nephew cannot experience due to his injuries, you can be sure that the family members that sit out and wait with him while the rest of you ride those attractions won't miss out on any experiences.

    I hope that your nephew recovers quickly-maybe some of Mickey's magic will help!

    Best Wishes,
    Amy B.
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Meet the Panelist: Amy, Florida

I’ve grown up in Central Florida and have been visiting Disney Parks for over 30 years. Now that I’m a mom myself of a blended family with four kids, I love sharing Disney’s year-round special events with my family. Some of our favorite events are the Flower and Garden Festival, Epcot's International Food and Wine Festival and Mickey’s Not So Scary Halloween Party. Let me help you plan something extraordinary for your next Disney Parks vacation! Learn More About Amy

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