Mom And Kids Animal Kingdom
  • On Sep 30, 2014
    Mary from NY Asked

    When we were in Disney this past weekend (September 24-28, 2014), we took a picture at the Luau. I cannot find that picture on my account. The did scan my husband's band, but shouldn't that show up in my account as well if they are linked?

    Hello Mary!  Thanks for visiting us here at the Disney Parks Moms Panel.  I hope you had a lot of fun at the Spirit of Aloha Dinner Show.  

    I can't know for sure why your photos did not show up on your Memory Maker account.  I can, however, try to help point you in the right direction.  You are correct, pictures that your husband had scanned to his band should show up in your account since you two are linked.  I suggest contacting the Disney PhotoPass Guest Support team by calling (407) 560-4300.  If you don't want to call, you can also report a missing photo online.  

    Sorry for the inconvenience, but I am confident that the support team will be able to help you.  Have a great day!    
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Meet the Panelist: Jackie, North Carolina

I love all-things-Walt Disney World! No trip is complete without a few carrot cake cookies, Dole Whip Floats, thrill rides with my 7-year-old, Pin Trading and finding Hidden Mickeys with my husband. I may have a small family but we are always ready for some BIG fun on our next Walt Disney World vacation! Learn More About Jackie

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