Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Jul 12, 2012
    Michelle from VA Asked

    Disney is now offering 25% off on resort packages. If you already booked a package through them for that time frame and have not paid the balance can you request to have a refund for the difference or does it have to be on a newly booked package?

    Hi Michelle!

    Thank you for sending in your question to the Walt Disney World Moms Panel. 

    Disney will not automatically apply a discount. You definitely have to call and specifically request that it be applied. Just keep in mind that you are only allowed to have one discount;  you can not stack up discounts. 

    When you call Disney, you should ask what your options are. I think I have always received a refund on packages already paid in full or just owed less when I hadn't paid in full. Good luck and please write back with more questions. 
thumbnail image for Bernie

Meet the Panelist: Bernie, Maryland

I am an engineer with NASA with prior Air Force service. My wife and I have two boys, ages 13 and 8. At home, I'm known as the "Disney Guy" and I've enjoyed helping guests plan their Walt Disney World, Disney Cruise Line, and Disneyland vacations. Learn More About Bernie

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