Mom And Son Giraffe
  • On Jun 4, 2012
    Erin from NY Asked

    Hello Disney Moms! I have three Daughters,5, 2, and 9mos. Recently my 2 year has been diagnosed with Autism spectrum disorder and she won't wait in lines. I have to keep her in the stroller, will they let me wait in line with a stroller?

    Hi there, Erin!

    Walt Disney World is absolutely fantastic about working with its Guests to accommodate all kinds of special needs. And they will certainly strive to give your family the best experience possible.

    What you will want to do is head to Guest Relations on your first day in the Parks to pick up a Guest Assistance Card. There are several different levels of the GAC, ranging from allowing access to special entrances and egresses to providing shady places to wait in a queue. Based on your own disclosures, you will be provided with the GAC that best suits your party.

    Because your two-year-old likely does not have any visible signs that would require obvious accommodation (wheelchair, cast, service animal, etc.), you will need to be prepared to provide as much information as possible to the Cast Member at the desk so that you are satisfied with the card you receive. Physician documentation and recommendation is also helpful, but is not required.

    Because of fire safety codes (among other details), you may not be able to bring the stroller into every queue. That's where the GAC comes in: you will be offered alternatives based on your needs.

    Have a wonderful time!

    See you later, celebrator,
    -Deborah B.
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Meet the Panelist: Deborah, Florida

As a Florida native, my life has always included Walt Disney World. Now I share that magic with my husband and my sons, ages seven and eight. In between trips to the World, I teach for the Department of English at the University of South Florida. Learn More About Deborah

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