Family Dining
  • On Jul 31, 2018
    Denise from OH Asked

    My dining reservations show up only on my disney account, not the app. Any ideas why? They did when I first made them.

    Howdy, Denise! Thanks for visiting the Disney Parks Moms Panel and asking your question!

    I am so glad that you are familiarizing yourself with the Disneyland app prior to your trip. It is certainly the best tool for navigating the parks quickly and efficiently. I’m not quite sure why your dining reservations aren’t showing in the app, but my guess is it’s just a temporary glitch. You might want to try these few things to see if your plans will reappear:

    -Close the app completely on your mobile device and then relaunch it.
    -Ensure your app is up to date or install any pending updates.
    -Try logging out of your account in the app and logging back in.

    You might also try checking the app again in a few days to see if the issue has resolved itself. If not, I suggest reaching out to Application Support by tapping the list icon in the lower right corner of the app. Scroll down and tap “Help” and then tap the “Email Us Your Feedback” button. 

    Finally, rest assured that even though your dining reservation isn’t appearing in the app, you should have no problem when you arrive at the restaurant for your meal. As long as you received a confirmation email when you made your reservation, then it is set up appropriately in the system. 

    I hope this helps. Please return to the Disney Parks Moms Panel if you have any other questions!

    -Linda
thumbnail image for Linda

Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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