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  • On Oct 27, 2017
    Nestor from Distrito Federal Asked

    Hello dear panelists! I have reserved tickets and hotel in All-Star Movies for January 2018 (left 81 days) and are linked to my account of my disney Experience, but when entering the option of Fastpass+ only appears 30 days in the calendar, is correct?

    Hi Nestor,

    Welcome to the Disney Parks Moms Panel! Thank you for bringing this question to us. I can imagine the excitement in your household as you plan a trip to the Walt Disney World Resort!

    Without having direct access to your account, I will offer a few suggestions, but I do believe you may have to contact a cast member in website support to identify the exact problem. 

    First, double-check to be sure that your resort hotel is linked in My Disney Experience. It sounds like it is, but just check to be sure that the resort hotel confirmation number is there under "My Reservation and Tickets" and that the correct dates for your stay are listed. 

    Second, be sure everyone's theme park tickets are also linked in My Disney Experience under "Reservations and Tickets." As long as everyone has tickets valid for the same number of days, you should be able to make Fast Pass+ selections easily.

    Third, when you click on My Disney Experience, a web page should appear that says "My Plans." Check the number of days remaining until your trip on that page. As long as that number of days is correct and your resort hotel and theme park tickets are linked, you should be all set to make your Fast Pass+ selections on day 60 prior to arrival. 

    If that date is incorrect, then you will have to contact website support. I have contacted them in years past to help resolve specific issues with my account and the cast members are always very helpful.

    Nestor, before the day arrives for you to make Fast Pass+ selections, be sure you have consulted with your family and prioritized the rides you want to experience in each park. Also be sure to decide what time of day you want to do your Fast Pass+ selections. 

    Happy Planning!

    Magic, memories and Minnie Mouse hugs,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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