Mom And Son Giraffe
  • On Aug 13, 2013
    Lauren Asked

    My daughter LOVES special agent Oso. We are going to WDW in nov. and I am wondering if they still sell any of his merchandise? Also do you think he will still be part of the Hollywood and vine breakfast? Thanks!!

    Hi Lauren!

    I got an alert from Mr. Dos saying that my special assignment was to help you with your question about Special Agent Oso. It's a good thing that he reached out to me because my daughter is a huge Special Agent Oso fan just like yours is!

    (To be perfectly honest...I am too!)

    Great question about the merchandise options. During my last visit a few months ago, I definitely recall seeing some Special Agent Oso merchandise in the World of Disney Store in Downtown Disney.

    If that option ends up being a flop (and you find yourself saying, "It's all part of the plan...more or less!"), then I have three special steps for you:

    Step 1: Feel free to ask a cast member at any of the merchandise locations if they can suggest places for you to look. In some cases, they've been able to search for specific products for me right from their register terminals.

    Step 2: You can always call the Merchandise Guest Services Department at: (877) 560-6477 and a cast member can help you either determine where to look or even help you purchase it over the phone.

    Step 3: You can e-mail your requests or questions to: Merchandise.Guest.Services@DisneyParks.com.

    As for Oso's appearance at the Hollywood & Vine character breakfast, he was still hanging out there a few months ago when I was there. (I can see why he hangs out there because the food is awesome!)

    I hope my special assignment was a success and I was able to earn a digi medal! If you should have any other training exercises for me (or regular questions), please feel free to write back and I'll be happy to help in any way that I can.

    Best regards,
    Special Agent Derek

thumbnail image for Derek

Meet the Panelist: Derek, Virginia

Whether you're traveling with infants or preschoolers, planning a family reunion, taking a romantic trip for two, or even traveling solo - I've been in your shoes.  I'd love to help you make the most out of your next Disney vacation! Learn More About Derek

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