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Mom and Dad planning vacation
  • On Oct 7, 2019
    Frances from NJ Asked

    My daughter and I are linked on my MY DISNEY EXPERIENCE app on my phone and computer. If she creates an account and puts the MY DISNEY EXPERIENCE app on her phone, does she have to link me? I made all the reservations, fast passes, etc. for both of us.

    Hi Frances!

    Welcome back to the Disney Parks Moms Panel! It always makes me happy to see a Guest who has submitted a question to us in the past, and comes back for more. You mention that you and your daughter are “linked," but then state “if she creates an account.” Since you can only "link" to someone with an existing account, I'm not sure exactly which situation you are in, so let’s run through the options and you can decide which case applies to you! The FastPass+ selections that you made for your daughter can exist in her name in two ways:

    1. You made a My Disney Experience Account for yourself, then added your daughter as part of your party, linked a ticket to her, and made FastPass+ selections for her.
    -or-
    2. You made a My Disney Experience Account for yourself, and your daughter made one for herself. You then used the Family & Friends option to send your daughter an invitation to “LINK” in My Disney Experience. She would accept your invitation to link, and she would then appear in your list of Family & Friends, allowing you to make FastPass+ selections for her.

    If option #1 sounds correct, I would not have her create a new My Disney Experience Account and try to link at this point, without calling Tech Support at (407) 939-4357 first. If you do this, it can make My Disney Experience think there are two different people with the same name. The FastPass+ selections you assigned to your daughter will still exist on the daughter in your account, not in the new account she makes. If you'd like her to have her own account, Tech Support may be able to help. Alternately, she can skip creating her own account and you can give her your login info if you’d like her to have access to your account. We do this with my teenagers.

    If option #2 sounds like what you did, and you are just asking if it is okay for your daughter to download My Disney Experience Mobile App on her phone, you are good! She will download the App and use the same account login that she used to create her account on the desktop. Once she signs in, she’ll be able to see all the reservations you made for her.

    I hope this helps! The Cast Members at Tech Support are wonderful, so if you continue to struggle, please don’t hesitate to call them for help!

    - Kate
thumbnail image for Kate

Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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