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  • On Jun 30, 2019
    Renee from Queensland Asked

    I have customized my Magic bands by choosing a color and engraving but I am unable to have them shipped as I live in Australia. There is no option to just pick them up in our resort. Is there some way I can arrange this so we can have the colors, etc if ou

    Hi Renee, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question! 

    As a fellow international traveller (I live in Canada), I completely understand the frustration of not being able to ship MagicBands to an address outside of the United States. That being said, all you need to do to pick up your customized MagicBands at your Disney Resort Hotel is to enter its address in the shipping section. You'll find that information on your hotel's main page, on the right hand side of your screen. You don’t need to specifically choose a “pick up” option: the system should do that for you automagically when you choose to have them shipped to your Resort Hotel. 

    I hope my answer helps you plan the perfect visit to Walt Disney World Resort! Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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