Minnie with little girls
  • On Mar 6, 2019
    Leanne from NSW Asked

    I am currently in the 60 day window and continuously getting an error message with the ID I have been given to link my tickets. Living outside of the USA - is there an international number available so I can contact Disney direct and resolve asap?

    Hi Leanne! Welcome to the Disney Parks Moms Panel!

    FastPass+ selection is always exciting because that means your vacation is super close! I like to plan my initial three FastPass+ for early in the day, so I can select more at the FastPass+ kiosks or through the My Disney Experience mobile app (one at a time, subject to availability) as I continue enjoying the theme parks. It is a huge time-saver!

    I spoke with a Cast Member about options you have for contacting Disney about this technical issue. First, if you booked your vacation with a travel agent or third party, try contacting them because they may have a contact that they can use to get this resolved. If you booked directly through Disney, you have a couple of choices. You can either call the US phone number by entering your country's exit code, then 1 (407) 939-7765 for technical support with linking tickets. The Cast Member also recommended you try to use the chat feature on the Walt Disney World website. To do so, you will need to use the United States (English) version of the site which can be selected at the very top of the website, next to the sign-in link. Then visit the Contact Page and select "Chat." He said that some locations have laws in place that do not allow this feature to work, but it does work in most countries!

    I hope this information helps and all of your problems are resolved very soon, Leanne! Please let us know if you have any other questions.

    Tabitha
thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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