dlr destinations 06
  • On Nov 26, 2017
    Chelsea from South yorkshire Asked

    Coming to Disney in may2018 I have a son who has ASD can anyone help me how to avoid waiting times without melt downs or lashing out is there anything I can do or get to help shorted ride wait times. Thanks

    Greetings Chelsea!
    A trip in May to the Disneyland Resort sounds Magical!
    You'll be happy to know that the Disneyland Resort is very accommodating to guests with special needs.
    There is currently a program called the Disability Access Service and guests who are registered get a Disability Access Card, which allows them to enjoy Disneyland Resort attractions without having to wait in long, conventional queues.
    Here's what you need to know about the Disability Access (DAS) Card:
    *When you arrive, you must visit either City Hall inside Disneyland or the Chamber of Commerce at Disney California Adventure to get started with the process. There is no age restriction for this service.
    *A friendly Guest Relations cast member will be available to discuss your specific needs. It may not be a bad idea to take copies of your medical records for this part of the process.
    *Guest Relations Cast Members will work with you individually to provide assistance. Based on your child's diagnosis, DAS or other accommodations may be provided.  Keep in mind the goal of DAS is to accommodate folks who aren’t able to wait in a conventional line due to a disability.
    *If DAS is provided, you will participate in a registration process, which requires providing your valid theme park ticket and having a photo taken of your son. If preferred, a photo may be taken of you instead.
    I hope this helps!
    Thanks for visiting the Disney Parks Moms Panel. Please come back if you have additional questions.
    Have a Zip-A-Dee-Doo-Dah Day and enjoy your time at the Disneyland Resort!
    -Anabel M.
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Meet the Panelist: Anabel, California

I'm a bilingual, Disney-loving happy wife & proud mommy of Benny & Toby (Woody & Buzz). I've always loved Disneyland. Each trip to this magical place makes me "curiouser and curiouser." I'm proud to serve as a Disney Parks Moms Panelist and look forward to helping with your Disneyland Resort questions. My best advice? Buy the mouse ears, eat the churro, sing out loud and forget about your worries and your strife while at the “happiest place on Earth” Learn More About Anabel

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