large family coming out of Cinderella Castle
  • On Jul 14, 2018
    Heather from PA Asked

    I can't seem to find my balance due on MyDisneyExperience. Can you tell me where to locate this information?

    Dear Heather,

    Thank you so much for stopping by to visit us here at the Disney Parks Moms Panel with your great question about planning ahead for your upcoming Walt Disney World Resort vacation!

    If you are having trouble seeing your balance on your My Disney Experience account, I recommend giving a call to speak to a friendly Cast Member at 1(407)W-DISNEY and they will be happy to assist you with your balance and with any payments that you would like to make!

    Hope that helps with your magical planning!

    - Jan K. 
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Meet the Panelist: Jan, New Jersey

Hello there, Mouseketeers! I am a mother of three and live with my beautiful wife in New Jersey! I spent many years as a Registered Nurse in a pediatric intensive care unit, and I am now a professor of Nursing. I volunteer in my community and I enjoy taking my children here, there, and everywhere. I love to help my friends and family plan their Walt Disney World Resort vacations and I'm thrilled to be a Disney Parks Moms Panelist to do just that! Learn More About Jan

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