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  • On Oct 8, 2018
    Sharon from LA Asked

    cancelling a room reservation

    Hi Sharon,

    Welcome back to the Disney Parks Moms Panel!

    Unless you booked your room with a travel agent, I suggest that you call to speak with a cast member at 407-939-5277 to cancel your reservation. Before doing so, I recommend that you review the Walt Disney World Terms and Conditions. Several years ago, I had to cancel our Walt Disney World vacation package. Luckily, I called before the due date of final payment so I was able to receive a refund of my deposit. 

    If you are planning to return at a different time, you may want to investigate changing your dates. For us, budget is always a concern, so we have changed dates to take advantage of newly released Special Offers. We have also reconsidered our resort hotel if one resort hotel has a better price with a special offer. 

    Sharon, if you made advanced dining reservations, you will need to cancel those separately. Years ago, I made the mistake of assuming that the system would automatically cancel our dining reservations when I cancelled our vacation package and it did not. So, we were charged a fee for the first dining reservation. Thankfully, I called to speak to a cast member who was gracious enough to refund the charge, but I learned a valuable lesson. Always remember to cancel those dining reservations if you cancel your trip!

    Magic, memories and Minnie Mouse hugs,
    Donyell

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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