Mom And Daughter Magic Kingdom Cinderella's Castle
  • On May 24, 2011
    Cheryl from MI Asked

    What is the cancellation policy? We've paid for resort, tickets & dining plans. My son has been sick for 2 weeks with an unknown illness and we are not sure we can visit on June 12 as planned. This would be our kids' first visit and we are stressed!

    Hi Cheryl,

    First, I'm so sorry to hear that your son is sick. :( I hope he is feeling better very quickly and that you'll be able to enjoy your first Disney vacation together.

    I am going to recommend that you call Disney directly at 407-W-DISNEY and ask to speak with a Travel Planner regarding your reservation. Without knowing if you purchased Travel Insurance and the specific details of your package, it's tough to give you an accurate answer. I hope you'll be able to reschedule your vacation for a different time if necessary.

    Kaylene
thumbnail image for Kaylene

Meet the Panelist: Kaylene, Massachusetts

I'm a blessed Mom of five fabulous kids, a Disney Vacation Club member, and an Annual Passholder. I've stayed in every Disney Resort on property, and I've traveled to Walt Disney World Resort with infants, toddlers, tweens, teens, grandparents, and on countless multi-generational family vacations! Learn More About Kaylene

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.