child with Mickey
  • On Aug 9, 2019
    Jaime from MA Asked

    Is there a way I can cancel my trip? What would the penalty be? It is mid August and my trip is scheduled for the week of Christmas.

    Hi Jamie!

    Welcome to the Disney Parks Moms Panel! I am so sorry that you need to cancel your visit to the Walt Disney World Resort. For most reservation types, canceling your trip this far in advance should not be a problem.

    For room-only reservations, you must call and cancel more than 5 days before check-in to receive a full refund. If you cancel less than 5 days in advance, you will lose the deposit paid on the room.

    If you booked a full vacation package with room and tickets, as long as you cancel more than 30 days before check-in, you should receive a full refund. There are of course always exceptions to these guidelines and it depends on how you booked. If you booked through a third-party travel company, that company may have their own fees or policies. I would contact whoever you booked through to process your cancellation as soon as possible. If you booked directly with Disney, you can call 1-407-WDW-DISNEY. If you used a Travel Agent or a third-party booking site, you’ll need to contact them to cancel your visit.

    While I am sorry you won’t be visiting this December, I hope you can visit soon. When you are ready for that next trip, please come see us here on the Disney Parks Moms Panel with your questions, we love to help!

    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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