Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Apr 24, 2014
    Cynthia from VA Asked

    I bought tickets from Orbitz and the confirmation email says to redeem it at a WDW ticket window. Can I do this at my resort concierge? I want to get my ticket the day before without going to a park, paying to park, and walking to the ticket center. Thx!

    Hi Cynthia,

    Welcome to the Disney Parks Moms Panel! You can complete some ticket transactions at the resort concierge areas, but I have found that they often can't accommodate the redemption of ticket vouchers, even ones that are purchased through Walt Disney World online.

    My suggestion for you would be to visit the Guest Relations office at Downtown Disney. It is a full-service desk, just like the ones at the theme parks, and parking is free at Downtown Disney. (Be aware, though, that parking is a bit trickier there right now because of the construction of the new Disney Springs).

    The Guest Relations office is located in the Marketplace section, near the Ghirardelli Ice Cream and Chocolate Shop.

    I hope that helps. Please let me know if I can answer any other questions for you as you make your plans. Enjoy your visit to the Walt Disney World resort!

    Wilma
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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
Learn More About Wilma

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