Mom and daughter shopping
  • On Jan 8, 2018
    Catherine from FL Asked

    I bought non-Florida resident 2-day Disney tickets for my family. Everyone enjoyed the 1st day, but my daughter got the flu before the 2nd day & couldn't go to the park before returning home. Any chance of an new expiration date for her ticket?

    Hello, Catherine!

    Welcome to the Disney Parks Moms Panel! 

    OH, I am so sorry about your daughter getting sick at Walt Disney World!!  I know your whole family was disappointed she was not able to finish out your quick Disney vacation getaway. 

    My recommendation would be to call (407) W-DISNEY and speak to a Cast Member about what happened to your daughter. The Cast Member will then call Guest Relations and explain the situation. At that point, Guest Relations can make a determination to change the expiration date on her ticket. While there is no guarantee Guest Relations will honor your request, I DO know that Cast Members love to make the MAGIC for guests who encounter special circumstances like this. 

    If you have other questions, please let us know!  Please tell your daughter I hope she is feeling so much better!

    Have a MAGICAL day!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.