Christmas on Main Street
  • On Apr 10, 2019
    Julie from ID Asked

    I just bought four tickets to MVMCP. The emailed receipt shows all are linked to the right people on my MDE but, I looked and my daughters isn't showing up on the plans in my MDE on the site. I did invite her to MDE and she accepted.

    Hi Julie!

    Thanks so much for stopping back by the Disney Parks Moms Panel with another question for us. I'm so excited to hear that you're going to Mickey's Very Merry Christmas Party this year. It's such a fun event and definitely one of my favorite ways to get in the Christmas spirit!

    It sounds like good news that your email receipt shows that all of the tickets you purchased are linked to the right people. So hopefully there's just a small glitch with your My Disney Experience account not showing your daughter's plans. First, I would ask her to check her account and see if she sees her ticket there. If she does see it, then have her look in her Family & Friends List and see what box she has checked under your name. There are two options for her to choose which plans and photos you can see, and she probably needs to check the box for All My Plans. That way you can see everything she has for the upcoming trip. If that doesn't fix the problem, then just call the technical support line for My Disney Experience and a friendly Cast Member can help you figure things out. 

    Please let us know if we can do anything else and have a magical time on your upcoming trip!

    ~Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, Tennessee

Walt Disney World Resort is my happy place! If you happen to catch me when I'm not there, you'll find me planning my next trip because to me, dreaming of the next visit is half the fun. My children and I travel frequently as Disney Vacation Club members, and I would love to share some of the things that I've learned so that you can have the most magical vacation ever! Learn More About Carrie

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