Three Generations Aboard Ship
  • On Jan 23, 2013
    Karen from OH Asked

    We r booking 1 1/2 yrs. ahead of time for cruise. Anything could happen. Is it true that once you pay for concierge cruise that the money is non-refunable? Can apply it to another cruise at a different time? How long do you have to book another cruise?

    Ahoy Karen!
    Welcome to the Moms Panel!  You have an excellent question, and I will be glad to give you some important information about booking a concierge level room.  Concierge bookings fill up quickly so reserving a year and a half ahead of time is recommended.  The deposit you put down on your concierge level room is non-refundable at the time of booking.  If you decide to cancel your cruise at anytime you won't be able to get this money back, but you will be able to apply it to another concierge level room for another sail date.  This will need to be done at least 74 days prior to your sail date which is the latest you can make your final payment.  If you want to take advantage of reserving your port adventures and onboard activities at the 120 day mark, you will need to make final payment before this window opens up for you. 
    So, if you think you want to change your sail date just be sure it is done before final payment is due and no money will be lost.
    I hope my answer helps with your planning. If you have further questions, please let me know. 
    Have a magical day!
thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.