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  • On May 1, 2018
    Rod from MN Asked

    We are booking our trip and purchasing 2-day tickets for Disney World this summer. We are looking to purchase the Memory Maker as well. How will the photos link with a party of 9 if/when we split up at 2-3 locations at the same time? Do I need band/card

    Hi Rod,

    Welcome to the Disney Parks Moms Panel! Memory Maker is always a must-have for my family. We use our PhotoPass photos to create photo books for the girls' grandparents after each trip!

    As long as everyone in your party connects through the My Family & Friends List in My Disney Experience and you have shared PhotoPass photos, everyone should be able to view the pictures in My Disney Experience. If your group splits up and does different attractions, your photos should appear in My Disney Experience as long as someone in your party scans a MagicBand or admission card with the Disney PhotoPass photographer. When you ride attractions with PhotoPass, as long as your group has scanned in for the ride, your photos should link to My Disney Experience automatically, but, to be sure, we always stop after the ride and find our picture on the screens just as we exit. One of us will tap our MagicBand beneath the photo to link the photo to My Disney Experience.

    Rod, be sure that you have downloaded the My Disney Experience Mobile App so that you can make sure your photos are linking to your account while in the parks. If you discover that photos are missing, stop by a Disney PhotoPass location in the parks. If you can provide the general location and time the photo was taken, a cast member can most likely locate the photos. If you discover that you are missing photos after you get home, call the Disney PhotoPass Guest Support Team at 407-560-4300. They have found all of our missing photos in the past! 

    Magic, memories and Minnie Mouse hugs,
    Donyell



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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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