Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Sep 5, 2015
    Lori from NY Asked

    I just booked my vacation to Walt Disney World the other day and I linked my reservations on my disney experience website. When i go to order my families magic bands they are not there and to link my reservations but I have already linked them

    Welcome to the Disney Parks Moms Panel, Lori!

    Hmmm...something smells fishy here and it's not Nemo... Guests who are staying at a Walt Disney World Resort hotel will receive complimentary MagicBands, which can be customized through your My Disney Experience account. Once your hotel reservations have been linked to your account, you should be able to customize your MagicBands from the MagicBands & Cards page of My Disney Experience. You can check the Reservations page to ensure your hotel reservation is showing up in your account correctly. You didn't mention which hotel you are staying at, but if you are staying at the Walt Disney World Swan and Dolphin Hotels, MagicBands will not be included as part of your reservation. If you can see your Walt Disney World Resort hotel reservation in your account, but still can't customize your MagicBands, I would suggest you call the reservations Cast Members at (407) 939-5277. They will be able to help you troubleshoot your account and make sure the rest of your vacation planning is smooth sailing!

    Let us know if you have any other questions! T-T-F-N, ta ta for now!

    ~Crystal B.
thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to two little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

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