Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Jan 25, 2013
    Jamie Asked

    We booked a vacation including the dining plan. My question is... Why come I HAVE to pay for a dining plan for my son who medically can not eat and is on a feeding tube? WDW said I booked a package and you can't alcarte it. I am disappointed ...:(

    Hi Jamie! I understand your frustration with this particular issue.  The rules are in place for good reasons as many guests would try to alter for unworthy reasons. This is hard when the rest of the party wishes to be using a dining plan and your son cannot. My suggestion is to call Guest Relations and ask to speak with a manager. Discuss the situation and see if they cannot help you out. This is certainly an exception to a rule that might be considered. Unfortunately I can't promise anything for you.
    407-939-6244 from 9am-8pm Eastern
    or
    wdw.guest.communications@disneyworld.com
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Meet the Panelist: Kay, Indiana

Hello Adventurers and travelers! I am Kay and a past Adventures By Disney mom for the panel. But now I am excited to share vacation planning tips for those heading out for an incredible vacation to Walt Disney World. Learn More About Kay

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