Cast members at resort
  • On Aug 5, 2016
    Melea from CA Asked

    I booked a trip for September, we are DVC members so I booked using our points, I purchased tickets separately & have already picked our fastpasses & ordered our magicbands. My niece is now unable to go, how easy is it to switch to another person?

    Hi Melea,

    I'm so sorry to hear that your niece won't be joining you as planned for your September vacation! Hopefully she can make it next time.

    The folks at Walt Disney World Resort understand that sometimes things happen, so they make changes simple. With just a few phone calls or online chats, you should have all of your plans updated for your new Guests.

    First, give Disney Vacation Club Member Services a call at 800-800-9800 or use the ultra-convenient Chat function located in the Contact section of the DVC Member Website. I prefer this way. A Cast Member will be happy to replace your niece on your DVC Resort reservation in just a matter of moments. Then use the MagicBands & Cards section of your My Disney Experience account to update your customized MagicBand order.

    Next, we will handle your theme park admission tickets. If you control your niece's account, simply log-in, and locate her theme park admission ticket in the Reservations & Tickets section. You should see the option to link her unused ticket to another Guest connected to you through Family & Friends. If she controls her own account, then she will need to complete the change. 

    Finally, you might be able to copy your FastPass+ selections to the new Guests traveling with you, pending availability. Simply select "View Details" under your FastPass+ selection and choose "Change Party." Follow the on-screen prompts to duplicate your FastPass+ selections. 

    I hope this helps, Melea! Happy Planning!

    Wishing you many magical memories,

    Sally




thumbnail image for Sally

Meet the Panelist: Sally, Texas

"To all who come to this happy place, welcome." I am the lucky wife to my brave Prince and a stay-at-home mom to two bold and brilliant little girls; one a Jedi Padawan and the other a Princess. Joining the Disney Vacation Club meant that our family could travel to a "World of yesterday, tomorrow, and fantasy" as often as we could sneak away, so we do! I would be thrilled to sprinkle a little Pixie Dust on your next unforgettable vacation. Learn More About Sally

Tips from a Disney Vacation Club Mom

How to enjoy access to Member Extras

view tips

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.