• On Jan 11, 2011
    Mark from ON Asked

    I booked our trip online. We will be staying at the Polynesian in May. How do I request a specific longhouse? (I realize that such requests are not guaranteed)

    Hi Mark,

    You can call the Polynesian Resort directly at 407-824-2000 exactly 9 days prior to arrival. You'll want to ask to speak with the Room Assigner at that point and you can tell him/her of your wishes. The Resort Front Desks receive their Arrival Lists 9 days prior, so to call sooner wouldn't be productive. Be sure to have your confirmation number handy.

    In addition to calling 9 days out, I've also called on the morning of arrival and asked to speak with the Front Desk to reiterate my request and I've had success with that too.

    You are correct. While Disney does do their best to honor a room request based on availability, they can never guarantee it.

    Have a wonderful vacation,

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Meet the Panelist: Kaylene, Massachusetts

I'm a blessed Mom of five fabulous kids, a Disney Vacation Club member, and an Annual Passholder. I've stayed in every Disney Resort on property, and I've traveled to Walt Disney World Resort with infants, toddlers, tweens, teens, grandparents, and on countless multi-generational family vacations! Learn More About Kaylene

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