Mom and daughter in front of Cinderella Castle
  • On Sep 10, 2018
    Jenna from AB Asked

    I booked one Magical Keys tours today (about 5 or so hours ago) and while I have a confirmation number I haven't gotten an email yet. How long after booking on the phone should I expect an email confirmation on my reservation (and payment)?

    Hi Jenna, 

    Welcome to the Disney Parks Moms Panel and thank you for asking us a question!

    If I understand your question correctly, you’ve booked Disney's Keys to the Kingdom Tour for your upcoming visit to Magic Kingdom Park and you’re wondering whether you’ll be getting an email confirmation of your booking. First of all, you’re in for an absolutely unforgettable experience! It’s my all-time favourite tour at Walt Disney World Resort. I’ve done it 3 times and I’ve learned something new during each tour. 

    If memory serves, I didn’t receive an email confirmation when I booked my tours, either. If you have a confirmation number and you’ve seen the tour get charged to your credit card, then I wouldn’t worry; you should be good to go! If you’re concerned, however, I would encourage you to contact Walt Disney World Resort in order to make sure that everything is booked properly. They’ll also be able to give you a definitive answer about whether you should expect to receive an email confirmation. 

    I hope my answer helps you plan your upcoming vacation. Please don’t hesitate to come back and see us if you have any other questions.

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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