Skip to content Back to Your Answers
Please review our Terms of Use, which changed on September 26, 2019. Close
Mom and daughter on Dumbo
  • On Jun 16, 2019
    Raquel Asked

    Booked our hotel (disney good neighbour) via my travel agency and the code they gave me for the voucher does not work to link my reservation with my disney experience app. I contacted the agency and they claim the information is correct. What can i do?

    Welcome to the Disney Parks Moms Panel, Raquel! You must be so excited that your magical vacation is just around the corner! Thanks for sending us your question!

    It’s important to know that you may not be able to link all Walt Disney World Good Neighbor Hotel reservations to your My Disney Experience account. For more detailed information about linking your hotel reservation, just call (407) 939-1936 to speak to a Resort Reservation Cast Member. They will be happy to help you!

    If you’ve purchased theme park tickets through a vendor, ask them for your ticket information, then you can use this link to add those tickets to your account. The link will also allow you to link Disney restaurant reservations, Memory Maker and even MagicBands to your My Disney Experience account.

    As soon as you get your theme park tickets linked, you will want to start making FastPass+ selections. This service is included with the price of your ticket and saves you so much time in the queues for your favorite attractions, because it reserves your place in line!

    Raquel, I hope I’ve been able to help you. If you have any more planning questions, don’t hesitate to stop back in to see us. Helping you with the details of your next magical vacation is our pleasure!

    Veronica
thumbnail image for Veronica

Meet the Panelist: Veronica, Florida

Hello from South Florida!  My name is Veronica.  I'm a wife and mother to two amazing girls.  I'm a bilingual journalist turned stay-at-home mom.  My first visit to the Walt Disney World Resort was at the ripe age of two and I've had the pleasure of visiting every year since!  Now as an adult and Annual Pass holder, I plan my family's fun and memorable vacations.  As a Disney Parks Moms Panelist, I look forward to helping you craft your magical experience!  Learn More About Veronica

Related Video

  • thumbnail image for Disney Parks Moms Panel Quick Tip | Fastpass Plus

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.