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Family Walking by Castle
  • On Aug 6, 2019
    Kristi from OH Asked

    Just booked first trip to Disneyland for 8/23 - 8/27. When will I receive my DL tickets if booked trip online and staying at a good neighbor hotel? Will I receive them in the mail or should I expect to get them at hotel when I check in?

    Hi Kristi!

    Thanks for bringing your question to the Disney Parks Moms Panel. Your trip to The Happiest Place on Earth is just around the river bend and I am excited for you to experience all the magic that's in store!

    When you purchase a vacation package online through the Disneyland Resort website for any of the Good Neighbor Hotels everything should be ready for you at check-in! I love having everything already there and waiting for us because it's one less thing for me to remember to pack before we leave. When you check in they should have a package waiting for you that will include your tickets that you purchased. I would recommend immediately loading these tickets into the Disneyland Mobile App. While it's advised that you bring the hard ticket with you in the unlikely event there is an issue, you'll find the Disneyland Mobile App is a very easy way to access your tickets for entry. You'll also be able to check wait times, making dining reservations and even make FASTPASS reservations if you've added Disney MaxPass to your tickets.

    I hope this helps in planning your quickly approaching trip. Please come back if we can help in any other way!

    -Lindsey
thumbnail image for Lindsey

Meet the Panelist: Lindsey, Illinois

My name is Lindsey and I'm a wife, mommy, engineer and self-proclaimed "Disnerd!" I've always loved Disney and the joy it brings to so many people. I've been to Disney more times than I can count, but I found an even greater passion for all things Disney after discovering runDisney events. There is no better motivation to train for a race than a trip to the most magical place on earth! Learn More About Lindsey

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