Mom and Dad planning vacation
  • On Mar 21, 2019
    Caroline from ON Asked

    Hello, I had booked fast pass and managed our trip plans for my whole family. However my husband can’t see himself in the fast pass reservations when he logs into his own MDE app. Why is that? How do we fix it?

    Hey, Caroline and welcome back to the Disney Parks Moms Panel.

    Sometimes technology seems to want to take the day off and we have got to get it back on track. So I'll put on my detective hat and hopefully get to the bottom of this mystery. I kind of feel like Basil of Baker Street from Disney's 1986 film The Great Mouse Detective.

    I suggest you both log in to your My Disney Experience accounts and make sure you are listed under each other "My Family & Friends List" to share information. You will find it by going to the upper right-hand corner of the Walt Disney World Resort website and mouse hovering over the blue My Disney Experience to produce a dropdown. It will reveal several options including the one you want. If you are not logged in it will request that information first then you will land on the "My Family & Friends List" page.

    If you do not see each other then scroll to the bottom and add a Guest. If you do see them under the "We’re Planning Together" or the "My Other Family & Friends" sections then click the blue "Update" to see which option under "Choose Which Plans and Photos Guest Can See" is selected. If you both are listed and your husband still cannot see your shared FastPass+ selections and trip plans then contact the Internet Help at (407) 939-4357.

    Disney Dad Tip: Check out the new Up Close with Rhinos tour at Disney's Animal Kingdom Theme Park. It is an amazing opportunity to step backstage and see how these majestic African beasts are lovingly treated. Who knows, you may even pet one. Spoiler...you do!!!

    Caroline, enjoy making many Magical Memories.

    ~Jason
thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a Disney Dad raising two fantastic boys with my wife. We love the hidden treasures found on both coasts at the "Happiest Place on Earth" and "Most Magical Place on Earth."  I am so excited to share my "yEARS" of pixie-dust covered experiences with you while planning your Disneyland Resort and Walt Disney World Resort vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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