• On Dec 8, 2017
    Khristina from WV Asked

    We are booked for Disney in July. When can we customize our Magic Bands? I still can't see them on my account.

    Hi there, Khristina!

    Summertime will be here before you know it, and you'll be experiencing all the magic and wonder that only a Disney vacation can bring! Planning is always half the fun for me, so I can understand wanting to go ahead and personalize your MagicBands for July. I like to be creative with how I label each MagicBand for my family members and let everyone select their favorite color. And it's always an exciting day when the bands arrive in the mail because it means it's almost time for the pixie dust to fly! 

    Khristina, I'm sorry you are having trouble customizing your MagicBands. They should be available to you almost as soon as you booked your Disney Resort hotel reservation so hopefully I can steer you in the right direction. Once you are on the Walt Disney World website, you'll want to look for the "My Disney Experience" tab and then click on "MagicBands and Cards" under "My Account." During this process you should be prompted to log-in to your account if you aren't already signed in. If you don't see the option to select MagicBands for your family, I would definitely reach out to either Website Support at (407) 939-4357 or Existing Tickets at (407) 939-7523. I am certain a Disney Cast Member will be ready to assist you. 

    The good news, Khristina is that you have up to at least 11 days prior to your arrival to pick and personalize the perfect MagicBands for your family so they can be shipped directly to you. Once you are able to see the customization page, it will give you an idea of that date so you can plan ahead to have them done. 

    Thank you for stopping by the Disney Parks Moms Panel with your question. We hope you'll visit us again in the near future as you continue to plan for your magical July vacation.

thumbnail image for Nancy

Meet the Panelist: Nancy, Georgia

Ahoy there!I'm excited to help you plan a magical voyage filled with pixie dust onboard one of the magnificent Disney cruise ships. As a mom of two,I love planning a Disney cruise and can't wait for you to experience all that DCL has to offer. Learn More About Nancy

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