Mom And Son Spaceship Earth
  • On Jun 27, 2013
    Shalamar Asked

    Hi! I just got back from Disneyworld and I lost my photo pass card. I am very upset. Is there any way I can retrieve my photos?

    Hi, Shalamar!

    Welcome to the Disney Parks Moms Panel, and thank you for your great question. I am so sorry to hear that you can’t find your Disney’s PhotoPass Card. I know how precious photos of our magical vacation memories can be. 

    If you can’t locate the card and don’t know its ID number, visit Disney’s PhotoPass website and fill out the Lost Card/Photos form. A member of the Guest Services team will gladly try to help you find your missing photos. Please provide as much detail as possible, including the dates the photos were taken and a description of the people in them. You can even upload a picture of yourself and/or the others in your Walt Disney World Resort vacation photos, which will greatly improve the likelihood that they will be located. It’s especially helpful if you can provide a photo taken on the same day as one of your missing photos so the Cast Member assisting you knows exactly what to look for.  

    I hope this helps, Shalamar, and that you’re able to track down your Disney’s PhotoPass images. Please write back with any other questions you have.

    Wishing you magic,
    Courtney

thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.