Mom And Daughter Resort Room
  • On Feb 20, 2014
    Jaynee from IN Asked

    My autistic son will be using a DAS. Can it be used when visiting Anna and Elsa?

    Hello Jaynee,

    Thank you for your follow up question regarding Meet 'N' Greets and using the Disability Access Service Card. As a parent of a son on the Autism spectrum, I understand the importance of the Disability Access Service Card. 

    Although the Meet 'N' Greets are not an attraction, they should have a Cast Member present, and all Cast Members are trained to understand how the Disability Access Service Card works. My suggestion is to speak with the Cast Member upon arrival at the Meet 'N' Greet and request a return time for your son. This may be available on an individual basis. 

    Due to the Meet 'N' Greets not having a FastPass Return line, I would also suggest you speak with the Cast Member at Guest Relations when you are issued your Disability Access Service (DAS) Card regarding your concern for your son when waiting for characters at the Meet 'N' Greets, specifically Anna & Elsa. 

    There is a link on the Disney Parks website called Cognitive Disabilities that I find helpful as well.

    I hope this is helpful and that you have a Zip-A-Dee-Doo-Dah time. If you have any more questions please write us back on how we can help you plan your pixie-dusted vacation.

    Best wishes for a magical trip!

    ~ Lynette
thumbnail image for Lynette

Meet the Panelist: Lynette, Utah

I'm a mama, a wife, an artist, a believer in Pixie Dust and I love fashion with a Disney twist. I live Disney every day, quite literally. My family and I live in the real "UP" house replica from the beloved Disney•Pixar film. We are always chasing our dreams by living our family motto, unashamedly borrowed from Walt himself, "Keep Moving Forward." Learn More About Lynette

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