Family with disabled dad speaking with cast member
  • On Sep 28, 2017
    Lesley from TX Asked

    Hello, we are arriving for 8 days at DW the end of Nov. My oldest (6 yrs) has autism. How does the Guest Assistance Pass compare to the one in DL? Do I need to go to each individual ride to get a return time? Or are there kiosks throughout we can go to?

    Hi Lesley ~

    Walt Disney World is committed to assisting Guests with all of types of special needs including those with autism. They put together A Resource for Guests with Cognitive Disabilities including Autism Spectrum Disorder (ASD) that is available online by clicking on the link I've provided you. That will give you some great information to assist you before and during your trip.

    You can request Disability Access Service (DAS) by visiting Guest Relations at the first theme park you visit. Cast Members will ask you some questions so they can best accommodate your child's specific needs. You will not be required to provide any type of supporting documentation.

    DAS will be linked to your child's MagicBand. They will need to link everyone's MagicBand in your party as well so that you can all enter an attraction together. Once you obtain DAS, you can go to an attraction and see a Cast Member at the entrance to get a return time to come back and enter the Disney FastPass+ queue. Your child's DAS return time will show up in your My Disney Experience so be sure to download the My Disney Experience mobile app prior to your trip. You can only obtain a DAS return time for one attraction at a time but you can get another DAS return time as soon as your child has enjoyed the attraction. DAS can be used in addition to your child's Disney FastPass+ service selections.

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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